Consumer Express improves its competences

Consumer Express continues improving its competences in the area of management solutions in the field of creating customer interaction management systems.

Consumer Express focuses on the area connected with the establishment of contact centers; therefore, the company's employees constantly take part in the events related to the improvement of competence in the area of Contact Center operation management.

Recently, a master course entitled "Contact Center: Management Based on Indices" was held by Apex Berg consulting company. The course is designated to improve the competence of mid-level managers from the contact center management.